We understand that information can be overwhelming and if you are just getting started in credit repair, there is a LOT of additional information available and buzz regarding getting massive deletions using Metro 2 challenges among other programs. They are circulating online and on social media. Please note: Our consultants have seen every single system out there and attend every function or training seminar available. We are your one-stop shop to explain every available system and here to help or members. Instead of paying hundreds of dollars trying to fill in the gaps of your knowledge, take advantage of our phone coaching program tied to our email help desk systems. It will take you to the next level. You can sign up for coaching from your membership dashboard.  Even if you decide to signup for another program that seems interesting, let us know and you will learn which part is valuable and what is not with ANY system out there.

IMPORTANT NOTE: While starting the training process and learning about credit repair. Please note that there may be a time you will need to fight back.  Banks, car dealership, creditors and even companies do not always follow the rules. They may manipulate your standings with them, sell defective products and take actions that could decrease your credit scores among other matters. There are various regulatory agencies you can complain too in this matter. Here is a list of agencies where you can file a complaint.  Click Here.


There is an excellent source to know what credit bureaus are used by certain creditors when applying for credit and the required score based on your state. Click Here

Updates: CCA’s Training Process Text

  1. Make sure you download your manuals. DOWNLOADS: CLICK HERE OR THE ORDER DETAILS BUTTON BELOW TO DOWNLOAD MANUALS you will the files under available download. We update our Main Manual each year.
  2. Please NOTE. If you want to be listed in the directory, you must create your own profile and can do so below.
  3. Depending on your needs, if you are seeking certification fast, it is best to take the test right away to see exactly what you know and learn the structure of the test.  If you want certification fast, read the BCCC study guide and prepare for the test again if you did not pass.
  4. The CCA-BCCC Training Manual is the key to your success in this business. It will explain everything and provide you the insights to become extremely proficient in the solving credit problems and explain the process. You can use this manual as the only source to pass the exams and learning everything. However, make sure you click the Credit Repair Process in your membership area to see our 10 step dispute formula and nuances to make you an expert in the credit repair process.
  5. If you are BRAND NEW to credit. Login to the membership dashboard and click on Building Credit score video. As a credit consultant, you are in the business of increasing scores Period!!!! Not just removing bad credit. Deleting items is just a means to increasing scores but there are other factors. This will get you started in understanding what is a credit score and ways to hurt or build it up.
  6. IMPORTANT: Make sure you go to our compliance section on the membership dashboard to know what you can and can not do in this industry. We have sample contracts, and forms under forms to keep you in compliance.
  7. Read the launching your credit repair business manual.
  8. Get a merchant account, you will find the link in your membership dashboard too.
  9. When you are ready to take your business to the next level, the links below will do just that.
  10. Get Credit Repair Software, we recommend Credit Letters Software Professional. The link is in the dashboard. CCA members get a discount off Credit Money Machine.
  11. Lead Generation and marketing tools we are recommending Philebo  registration is FREE

There are sample letters available for your review. Next, you will have access to the helpdesk. The username is the same as your CCA membership but the password will be different. You can click forgot password to have it reset if you did not receive the email. Once in the helpdesk, click on Knowledgebase and search, Credit Scores,  Strategy, and Other/ General categories; you can learn various ways of the process.  Then as you process credit issues with clients and credit reports, even your own credit,  search the knowledge base to see the best way to address that issue. If you run into a snag, just submit a ticket and one of our consultants will respond. Also, read the news articles for nuances of the business for more expert and academic information. Make sure you click on the forms within your dashboard for FICO information and other downloadable forms. Also in the helpdesk, you can review the webinar with Consumer Law Group on understanding Credit reports.

Basic Knowledge or Newbies

Read the BCCC Training Manual, Section One, Two, Four and Five to learn the process. Then read the credit score manual if you purchased the CSCC program. Read how to increase credit scores.

You can bypass the technical things within this manual if you like.

Get a copy of your own credit scores and use this as a teaching tool. This will give you an excellent ideal regarding the credit repair process because every customer will be just you.

Here a secret: When obtaining your own credit reports and scores,  the source you pulled them from will provide the analysis of why your score is at its current level. There is no guessing on this point. All of your clients will have the same information and you will have access to this information when asking them to provide you with their reports.

So many of your clients will not have a clue on how to obtain their own credit reports and scores; you can actually do this for them using their credit card to the purchase the report for them.  When doing so, you will ask a question that only your client will know so you can have them on the phone while doing it.

Your initial fee should include the price of obtaining a 3-bureaus report plus scores. You want to choose the one-time fee without monitoring. SmartCredit is the cheapest Service however you can earn a commission from IdenityIQ an excellent source of revenue. Click here. Its only $1 and you can once you become a member, you can request to become a reseller.

Also, let’s say that your initial fee is $95 and you use a place like to pull your credit reports and scores. You will charge $95 plus $59.85, MyFICO fee. You will tell your client that your initial fee is $154.85. This way there are no surprises for your client. This will work with Privacy Guard and other services.

Now that we have shared this:

Next login into the member’s area and check out the following link:

Compliance is extremely Important too. 

Ground Breaking Settlement

31 State attorneys general offices reached a settlement with the CRAs In 2015. Here is how you will be an excellent Consultant. You should watch this video and read what this means for your clients.CCA’s legal team are testing methods to challenge accounts using CDIA metro 2 compliance and based on this settlement agreement where Metro 1 format are no longer accepted.

The state attorneys general of 31 one states reached a settlement with the CRAs that will require the CRAs to change certain business practices to purportedly benefit consumers. Although the settlement applies only directly to the CRAs, regulatory pressure may be brought to bear on other consumer reporting agencies to get them to conform to the terms of the settlement. In addition, many of the required changes will also impact the approximately 10,000 furnishers that provide information to the CRAs. Any company acting as a furnisher under the Fair Credit Reporting Act (FCRA) should be prepared to update its procedures for furnishing information to reflect the following settlement requirements:

 CRA Monitoring / Discipline

  • CRAs are required to review and update the terms of use agreed to by furnishers using e-Oscar, as well as the Automated Credit Dispute Verification (ACDV) and Automated Universal Dataform (AUD) certifications made by furnishers through e-Oscar, the automated system that enables CRA and furnisher to create and respond to consumer credit history disputes.
  • CRAs are required to analyze data on disputes to determine whether action should be taken to enhance the e-Oscar system and furnisher conduct in processing automated consumer disputes.
  • CRAs are required to establish a working group to share best practices for monitoring furnishers.
  • CRAs must implement policies to monitor the performance of individual furnishers.
  • CRAs must take corrective action, when reasonably necessary, with respect to furnishers that fail to comply with furnisher obligations and reinvestigation requirements.
  • CRAs are required to provide semi-annual reports to the states containing aggregated furnisher metrics. However, CRAs must also provide records and reports about individual furnisher evaluations and material corrective actions upon a state’s request. (This reporting appears to differ from the reporting about furnishers required by the CFPB.).

 Debt Collection / Debt Buying

  • CRAs are required to reject data furnished by collection agencies and debt buyers that do not include the name of the original creditor and specified creditor classification codes.
  • CRAs are required to take corrective action against furnishers who misreport or misuse creditor classification codes on a recurring basis, including the use of a default value.
  • CRAs will no longer report a debt that does not arise from a consumer contract or agreement to pay (i.e., parking tickets, fines, etc.).
  • CRAs will periodically remove or suppress collection accounts that have not been updated by the collection furnisher within the last six months.
  • CRAs must instruct collection furnishers to accurately report when collection accounts are sold, transferred, or are no longer being managed by the furnisher.
  • CRAs are required to remove or suppress known medical collections if such debt has been reported paid by a consumer’s insurance coverage.

– After a “reasonable notice period,” CRAs will no longer accept furnisher information in the Metro 1 data reporting format, but only Metro 2 formatted data.

– CRAs are required to form a working group to establish minimum standards for the type of information that furnishers must report for newly opened trade lines or collection data in order for the CRAs to accept the data. For example, CRAs are prohibited from reporting information furnished about authorized users unless a date of birth also has been furnished on new accounts.

– CRAs must send a consumer’s supporting documents to the furnisher as part of the complaint or dispute process. The changes required under the settlement have been fully implemented.

Ballard Spahr’s Consumer Financial Services Group is nationally recognized for its guidance in structuring and documenting new consumer financial services products, its experience with the full range of federal and state consumer credit laws, and its skill in litigation defense and avoidance. Attorneys in Ballard Spahr’s Consumer Financial Services Group regularly advise clients on FCRA compliance and defend them in FCRA lawsuits and enforcement matters.

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